Storefront
WebGem provides you with a fresh and professional online storefront that will display and promote your product. Our online stores are extremely easy to navigate which will help convert online shoppers into returning customers. The shopping cart pages are simple to understand and easy to perform transactions, which will also promote a friendly shopping experience.
INTRODUCTORY OFFER
For a limited time only, WebGem is offering our esolution business plans at remarkable discounted rates. Get more for less, and take advantage of these rates now as they won’t last!
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*Pricing listed is per store
Webmaster
This service is imperative for those individuals or businesses that do not have in-depth knowledge and experience in web technology.
The web master is ultimately responsible for ensuring that a web site is easy to navigate and that it addresses the needs of the client and its customers.
In addition to this our webmaster services will monitor, improve, and update the performance of your website. Our webmaster will also perform a variety of technical tasks and tests to make sure the site works properly and can be accessed quickly by as many people as possible. These Tasks include making sure the server and browsers can properly handle email, transmit news, and download files.
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File security is another important technical concern of the webmaster. Your website must be secure enough so that the client can control who has access to confidential files yet open enough so that customers can easily access relevant information.
Once your website is launched it is the job of our webmasters to maintain the site so that it remains functioning and free of hiccups. Our webmaster updates information contained on your web site or in databases linked to the site and checks the links on the site regularly to make sure that they are still working and that the information they provide is still current. Our service also includes monitoring how many people visit the site to determine if it needs to be upgraded to handle increased use.
Pricing for our webmaster service varies on the amount of data stored in your website, to find out more about this service for your website call our tech office at 310-844-7994 or email at
Content Upload
WebGem upload the written content for our client’s online stores. All content uploading is on an hourly basis. Once the content files are received from our customers, WebGem will transfer to the web store.
Most online stores contain minimal content, and can be uploaded in one to two hours.
Thank you for choosing WebGem Network! eCommerce made Simple!®
Images Upload
WebGem will upload the product photos for our client’s online stores. Assuming all the images are in jpeg or gif type file, we will transfer from email file or server file and place in the web site their intended for. Keep in mind, this does not include image resizing and retouching. If you would like this service please see our PhotoShop option under Customization.
Thank you for choosing WebGem Network! eCommerce made Simple!®
Advertisement free website
Many online store templates contain rotating ad banners. These are built in modules placed by the company that sold the template and is used as a way for them to receive continual income. In some ways this can cheapen the shopping experience for both you and your customers. The last thing you want is visitors to your online store to be directed else where from advertisements promoting another website or product. These ad banners can also deter from the shopping experience, as many customers will be annoyed by the advertisements and leave your site uninterested. WebGem provides our clients with web stores free of advertisements for our Diamond and Ruby package owners.
Modular Design
A modular website design allows the owner to customize the look and function of their website with ease. These modules can be found and modified in the admin panel of each online store. Modules can also be added to your site but require knowledge of web programming. All WebGem online stores contain the most up- to-date modules available for our templates.
Live Chat Module
Live chat is software that enables online customer service by typing in your questions and receiving real time responses to them from a customer service representative.
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Benefits of Live Chat:
Increased sales
Visitors who use live chat purchase at much higher rates than those who don't. Providing immediate online answers to product questions eliminates barriers to purchasing.
Shorten the sales cycle
Retailers who probe visitors about their needs online are able to push relevant product information and answer questions immediately.
Increase customer loyalty
Build customer confidence and trust by showing them that a live agent is just a click away.
Payment Gateway and Merchant Account
Payment Gateways facilitate the transfer of information between a website and bank. When a customer orders a product from an online store the payment gateway forwards the transaction information to the processor used by the merchant account or bank. Many payment gateways also provide tools to automatically screen orders for fraud and calculate tax in real time prior to the authorization request being sent to the processor.
Merchant Accounts
A merchant account is a type of bank account that allows businesses to accept payments by debit or credit cards. A merchant account also serves as an agreement between a retailer, a merchant bank and payment processor for the settlement of credit card and/or debit card transactions.
WebGem Integrated Cart
WebGem provides all our Online Store clients with a customized Open Cart template. These templates are continually referred to as the most efficient and easy-to-navigate open source shopping carts available. They contain Full documentation (manual) is available by going to their webpage: www.opencart.com
Thanks to the shopping cart, you can create a nice and user friendly e-store and can start receiving online payments right away. Your customers can select multiple products on your website and pay with their PayPal account or credit card. The shopping cart software automatically totals the order and shows taxes and shipping rates.